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Caseology Reviews

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Overall Rating

4.0
2 Reviews
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About Caseology

Caseology is a brand that specializes in the design and production of fashionably protective smartphone cases and covers. Their products are known for being slim, affordable, and they offer free shipping within the US. They have served over 155,000 customers and have received a Good Design Award. Their product range includes cases for a variety of phone models, including but not limited to the Apple Watch Series, Galaxy S24 Ultra, Pixel 8 Pro, and iPhone 15 Pro Max. They also offer military-grade cases and a variety of other products such as watch bands, MagSafe accessories, and waterproof pouches. Their cases come in a variety of designs and are sorted by product lines such as Parallax, Athlex, Nano Pop, Snap Fit, and Capella. Each product line offers unique features and designs to cater to different customer preferences.

Caseology Pros & Cons

Pros of Caseologycases.com:

  • Variety of Designs: Caseology offers a wide range of stylish and colorful cases, including the popular Parallax series, which provides both style and protection.
  • Protection and Durability: Their cases are certified to MIL-STD 810G-516.7, ensuring high shock resistance and durability.
  • Customer Rewards: Signing up for an account on caseologycases.com allows you to receive 20% OFF your first purchase and earn points for future discounts.
  • Return Policy: A 30-Day Money Back Guarantee is available for all products, allowing customers to return items within 30 days for a refund.
  • Customer Support: Easy access to customer support through a support page or via email at support@caseologycases.com.

Cons of Caseologycases.com:

  • Limited Android Options: While Caseology offers a variety of cases, Android users are limited to a few models, especially if they are not flagship devices.
  • No Exchanges: Caseology does not offer exchanges, only refunds for returned items.
  • Return Shipping Costs: Return shipping is at the buyer's cost unless otherwise stated by the support team.
  • No Prepaid Return Labels for International Returns: International returns do not have the option for a prepaid return label.

Overall Rating: Caseology has an overall score of 4.1 out of 5 stars based on customer reviews, indicating a well-regarded brand with both positive and minor drawbacks.

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Caseology Customer Reviews (2)

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Bret Hinojosa
Bret Hinojosa
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Feb 4, 2023
Cory Davenport
Cory Davenport
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Feb 4, 2023

Caseology Customer’s Q&A

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Caseology Features and Benefits

Key Features and Benefits of Caseology Cases:

  1. Protection:

    • Raised Lip Around Camera: Provides additional protection for the camera lens.
    • Textured TPU Grip: Offers a secure hold on the device.
    • Ultra-Clear TPU and PC Layer: Ensures scratch protection and shock absorption.
  2. Compatibility:

    • MagSafe Compatible: Integrated magnetic ring keeps the device secure and aligned with MagSafe chargers.
    • Wireless Charging Compatible: Allows for seamless wireless charging.
    • Screen Protector Compatible: Designed to work with screen protectors.
  3. Sustainability:

    • Carbon Emissions Offset: Products are certified as climate neutral by ClimatePartner, with carbon emissions measured, reduced, and offset.
  4. Design and Style:

    • Colored Frame Options: Available in various colors such as Rose Gold, Gold, Silver, Jet Black, and Matte Black.
    • Clear Back: Allows for a clear view of the device while maintaining protection.
  5. Customer Convenience:

    • 30-Day Returns: Offers a hassle-free return policy.
    • Fast, Free Shipping: Available with Amazon Prime.

These features and benefits highlight Caseology's commitment to providing stylish, protective, and sustainable smartphone cases.

Caseology Pricing

Caseology cases do not provide specific pricing information on their website. However, they offer a 30-day return policy, which indicates that they are committed to customer satisfaction. For detailed pricing, it is recommended to contact their customer service directly or visit a retail store if available.

About caseologycases.com Payment Method?

The website caseologycases.com accepts several payment methods. These include Credit Cards (Visa, Mastercard, Discover, and American Express), Debit Cards, Paypal, Google Pay, and Apple Pay. Please note that they do not accept purchase orders, cash, check or money orders, nor do they offer any sort of layaway or COD service.

Caseology FAQs

FAQ

Caseology Alternatives

Based on the provided information, the top 10 alternatives to caseologycases.com include:

  1. Pela Case - Known for its eco-friendly and compostable phone cases.
  2. Sonix - Offers a wide range of protective phone cases in various styles.
  3. Otterbox - A well-known brand for protective phone cases.
  4. Spigen - Provides a variety of protective phone cases with different designs.
  5. Speck Products - Offers stylish and protective phone cases.
  6. Urban Armor Gear - Known for its durable and protective phone cases, including compatibility with Samsung Galaxy S10.
  7. Poetic Spartan Case - A robust and feature-rich case for Galaxy Z Fold 6.
  8. SUPCASE (UB Pro) - Known for its heavy-duty protection for Galaxy Z Fold 6.
  9. FNTCASE - Offers a variety of protective cases for Galaxy Z Fold 6.
  10. CaseBorne - Provides stylish and protective cases for Galaxy Z Fold 6.

These alternatives offer a mix of style, functionality, and protection, catering to different preferences and device needs.

FAQ

How To Open A Caseology Account?

To open an account on caseologycases.com, follow these steps:

  1. Visit caseologycases.com.
  2. Look for the Caseology Rewards widget located on the bottom right side of the website.
  3. Click on the widget to create an account.
  4. After creating an account, you will be able to access the Rewards Program.

By signing up, you can receive 20% OFF your first purchase and an additional 200 points. You can earn points for every purchase you make and redeem your points for discounts. Enjoy shopping!

FAQ

About caseologycases.com Prices and Cost?

The prices for products on caseologycases.com vary depending on the type of product and the model it's designed for. For instance, the Parallax Watch Band for Apple Watch Series is priced at $24.99. The Athlex case for the Galaxy S24 Ultra and the Nano Pop case for the same model are both priced at $29.99. For the iPhone 15 series, the Snap Fit (2P) case is priced at $29.99, while the Capella Mag case is priced at $44.99. The Waterproof Pouch for accessories is priced at $34.99. Please note that these are just a few examples and the actual prices may vary. For the most accurate and up-to-date pricing, please visit the official website.

FAQ

What is the return policy of caseologycases.com?

The return policy of Caseology (a dba of Spigen, Inc.) is as follows:

  • All products have a 30-Day Money Back Guarantee. Items purchased within 30 days can be returned for a refund.
  • Products are unable to be exchanged. However, you are able to return the unwanted item(s) for a refund and place a new order for the desired item(s).
  • Returns must include a valid original purchase order number from caseologycases.com. Purchases made outside of caseologycases.com must contact the respective seller for returns.
  • Returned products must be in their original packaging without any missing contents.
  • Return shipping is at the buyer's cost unless stated otherwise by their support team. The customer will be given a Product Refund—shipping & handling fees will NOT be refunded.
  • If you are not using their pre-paid shipping label, they suggest adding a tracking number/delivery confirmation on returned packages to ensure your return is received. Caseology is not liable for lost or stolen return packages during transit/delivery.
  • The prepaid return label option is not available for international returns.
  • Promotional gift items are not eligible for Returns, Exchanges, or Warranty coverage.
  • To receive a refund for bundle items, you must return all items within the bundle. Whatever discounted bundled items are not returned, will convert into a full price purchase, and the order will be refunded accordingly.
FAQ

How can I contact customer support on caseologycases.com?

You can contact the customer support of Caseology Cases by submitting a ticket on their support page. You will need to provide your contact name, email, subject, point of purchase, order number, and a description of your issue. Alternatively, you can also reach out to them via email at support@caseologycases.com. Their physical address is 9975 Toledo Way #100, Irvine CA 92618. If you have any warranty inquiries, you can also contact them through the same email address. Please note that for warranty claims, you may need to ship or mail back your original products with the Warranty Claims Form. To obtain the Warranty Claims Form, you can contact their customer support.

FAQ

About caseologycases.com Popular Products and Services?

Caseology is a popular brand known for its fashionably protective smartphone cases and covers. They offer a wide range of products for various devices. Some of their collections include Accessories, AirPods 3, Airpods Pro Series, AirTag Collection, All Available Products, All Cases, All Galaxy, All Galaxy FE, Apex, Apple Collection, Apple Watch Cases, Apple Watch Series, Apple Watch Ultra Screen Protector, Athlex, Bluetooth Headphones, Capella, Caseology Vault, Caseology Vault II, Clearance, Clearout, Coastline, Envoy Collection, Featured Collection, Galaxy A Series, Galaxy J series, Galaxy Note Series, Galaxy S Series, Galaxy Z Flip and Fold Series, Google Phone Cases, Google Pixel Series, Huawei, iPad Pro Glass, iPhone 11 Series, iPhone 12 Series and many more. Their products are known for their good design, having served over 155,000 customers. They offer free shipping in the US for orders over $35. They have a variety of cases and covers that are slim, affordable, and stylish.

FAQ

How long does it take to receive my order from caseologycases.com?

Orders from caseologycases.com will ship out within 2 - 4 business days from the in-stock date at the time of purchase. Please note their warehouse is closed on weekends. Orders placed during weekends and holidays will be processed the next available business day. Additionally, orders placed after 10:00 AM PST will be processed out the following business day. The delivery time varies by the shipping method chosen and the destination. For example, USPS First Class Mail usually takes 3 to 8 business days, while FedEx International Priority typically delivers in 1-3 business days from the U.S. to more than 220 countries and territories. Due to the COVID-19 outbreak, USPS and FedEx international shipments to some countries have been suspended. Please refer to USPS and FedEx websites for further information and updates.

FAQ

caseologycases.com Return Policy?

Caseologycases.com has a 30-Day Money Back Guarantee. Items purchased within 30 days can be returned for a refund. Products are unable to be exchanged. However, you are able to return the unwanted item(s) for a refund and place a new order for the desired item(s). Returned products must be in their original packaging without any missing contents. Return shipping is at buyer's cost unless stated otherwise by their support team. The customer will be given a Product Refund—shipping & handling fees will NOT be refunded.

As for their Shipping Policy, they offer free domestic shipping for standard orders (under 16 ounces) in the U.S. (via USPS First Class Mail or UPS Mail Innovations). Free shipping is only offered for destinations within the contiguous United States. It is not available for addresses in Alaska, Hawaii, and other US territories such as Puerto Rico and Guam. Orders will ship out once ALL items can be fulfilled within the purchase. Packages will ship out according to the LATEST pre-order date unless stated otherwise. Orders will ship out within 2 - 4 business days from the IN-STOCK DATE at the time of purchase. Please note their warehouse is closed on weekends. Orders placed during weekends and holidays will be processed the next available business day. Additionally, orders placed after 10:00 AM PST will be processed out the following business day. In the event your purchase is split into multiple packages for shipment, if an upgraded shipping method had been chosen for the order, the initial shipment will be sent via the upgraded method. Any shipments thereafter will be shipped via standard domestic or international shipping offered at that time. Timely delivery is subject to the Terms of Service published by the carrier. Please note circumstances out of their control such as natural disasters, holiday delays, etc. may cause shipping delays and postponements.

FAQ

What is the contact information of Caseologycases.com?

The contact information for Caseologycases.com can be reached by email at support@caseologycases.com. For further assistance, you can also submit a ticket on their support page. Please note that changes to general account information, including name (first and last) and email address, can only be made by contacting this email address. They will be happy to help with your new information. If you need more information, please visit their official website or their About Us page.

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